A starting point for the hard questions.

1. The group has reached an apparent agreement. Do you actually agree?
   • Yes
   • No (sensitive)
2. Which of the following would seem the most productive to you?
   • Break in small groups for 15 minutes and reconvene
   • Assign a senior person to act as a devil's advocate
   • Table the decision for today and revisit tomorrow

   Show when “The group has reached an apparent agreement. Do you actually agree?” records “No”.

1. What do you think of my project?
   • I see the value proposition, go ahead
   • It's nice, but I don't think it's worth your time (sensitive)

INTRODUCTION FOR RESPONDENTS

We'd like your honest opinion. Really!

1. What best describes your level of seniority?
   • junior
   • manager
   • senior manager
   • executive
2. First, we'd like to know more about how AI is affecting your work.

   Explanation · no answer recorded

3. How often do you use AI in your work?
   • All the time
   • A few times a day
   • A few times a week
   • Not at all
4. What type of AI tools do you use?
   • Mostly Chatbots (like chatgpt.com or claude.ai)
   • Mostly Agents
   • Both
   • Neither
5. Who is the service provider selected by your organization?
   • OpenAI (chatgpt)
   • Anthropic (claude)
   • Microsoft (copilot)
   • Google (gemini)
   • Another provider
   • I don't know
6. Which provider do you actually use the most for work?
   • OpenAI (chatgpt) (sensitive)
   • Anthropic (claude) (sensitive)
   • Microsoft (copilot) (sensitive)
   • Google (gemini) (sensitive)
   • Another provider (sensitive)
7. What is your main use for AI?
   • Finding data and relevant information
   • Preparing documents or presentations
   • Performing expert analysis, coding, or other technical work
   • Brainstorming and problem solving
   • Administrative work
   • Managing communication
   • None of the above
   • I don't use AI for work
8. To use AI effectively for your work, do you sometimes need to provide information that would normally be considered sensitive or confidential (e.g. client details or internal documents)?
   • Yes (sensitive)
   • No
9. Are you concerned that your AI use is making sensitive information available to AI providers?
   • Yes (sensitive)
   • No
10. Do you find that AI has increased the amount of work you can do?
    • Yes
    • No (sensitive)
11. Do you find that using AI has improved the quality of your work?
    • Yes
    • No (sensitive)
12. How has AI affected your focus at work?
    • I'm less focused; I keep switching between my main tasks and AI (sensitive)
    • I'm about as focused as before
    • I'm more focused than before
13. Which of the following do you agree most?
    • AI has led me to do more relatively low value tasks (e.g. extra polishing on a presentation) (sensitive)
    • AI has helped me do more high value tasks

    Show when “How often do you use AI in your work?” records an answer other than “Not at all”.

14. Do you ever use AI to do work whose quality you do not evaluate even though you could?
    • Yes, that happens (sensitive)
    • No, never, or almost never
15. Do you ever use AI to do work whose quality you cannot evaluate?
    • Yes, that happens (sensitive)
    • No, never, or almost never
16. Overall, do you think AI has increased your value-added?
    • Yes
    • No (sensitive)

    After this step, the first matching rule chooses the destination. If none match, the usual routing applies. Skipped questions never match. Protected questions use the recorded answer.

    1. “What best describes your level of seniority?” is “junior” → Now, we'd like to know more about how AI is affecting the organization
17. How has AI affected the satisfaction you get from your work?
    • I find my work more enjoyable
    • I find my work less enjoyable (sensitive)
    • It has not affected the satisfaction I get from my job
18. Now we'd like to know more about the way AI is affecting the people you work with.

    Explanation · no answer recorded

19. Is your team currently growing, or shrinking?
    • it's growing
    • it's shrinking
    • it's staying the same
20. How much do the people you manage use AI in their work?
    • A lot
    • Not much
    • You don't know
21. How enthusiastic is your team about AI?
    • pretty into it
    • very reluctant (sensitive)
22. Do you find that the people who work for you are able to own, defend, and take responsibility for work that's produced with substantial AI assistance?
    • Yes, most of the time
    • Not really, their understanding can be a little superficial (sensitive)
23. How has AI affected the amount of time you spend mentoring and providing feedback to the people you manage?
    • I spend less time mentoring and providing feedback than before (sensitive)
    • I spend the same time mentoring and providing feedback as before
    • I spend more time mentoring and providing feedback than before
24. How is AI affecting your subordinates' opportunities to learn and gain experience?
    • It helps them gain experience faster
    • It has reduced their opportunities to gain experience (sensitive)
25. How has AI affected your team's productivity?
    • We are busier than before, but not really more productive (sensitive)
    • We have become more productive
26. Now, we'd like to know more about how AI is affecting the organization

    Explanation · no answer recorded

27. Has AI increased the amount of relatively low-value claims on your time (paperwork...)?
    • Yes (sensitive)
    • No
28. Has AI increased the pressure for short-term productivity?
    • Yes (sensitive)
    • No
29. Has AI changed what is expected of you at work?
    • Expectations have increased substantially
    • Expectations have increased somewhat
    • Expectations are about the same
    • Expectations have decreased
30. Is your organization making large investments in AI adoption?
    • Yes
    • Somewhat
    • Not Really
31. Do you think AI is a threat to the business model of your organization?
    • Yes (sensitive)
    • No
32. Have people in your organization become worried about losing their jobs to AI?
    • Yes (sensitive)
    • No
33. Is AI causing your organization to hire less junior employees?
    • Yes (sensitive)
    • No
34. Do you think your leadership is making judicious strategic choices regarding the use of AI?
    • Yes
    • No (sensitive)
35. Do you personally feel optimistic or pessimistic about the impact of AI on your own career?
    • Fairly optimistic
    • Rather pessimistic (sensitive)
    • Neither

INTRODUCTION FOR RESPONDENTS

Think about your use of AI over the past few weeks. We want to understand how people use AI, how it affects demands on your time, and impacts the organization.

1. What best describes your level of seniority?
   • junior
   • manager
   • senior manager
   • executive
2. First, we'd like to know about changes your organization may not be seeing clearly.

   Explanation · no answer recorded

3. Which area do you think senior leadership should be paying more attention to?
   • Changes in customers or markets
   • New technologies
   • Competitors or new entrants
   • Suppliers or other business partners
   • Regulation or government policy
   • Macroeconomic or geopolitical changes
   • Internal organizational weaknesses
   • None of these
4. Do you know of information about the organization's risks, opportunities, or current direction that you think would materially affect senior leadership's decisions if they fully understood it?
   • Yes (sensitive)
   • No
5. To your knowledge, are there important risks or opportunities that people discuss privately but that receive relatively little attention from leadership?
   • Yes (sensitive)
   • No
6. Do you think the organization is currently missing an important opportunity because it is too committed to its existing way of doing business?
   • Yes (sensitive)
   • No
7. Now think about a significant challenge, disruption, or unexpected change your organization faced recently.

   Explanation · no answer recorded

8. When the disruption occurred, did the people closest to the problem have enough authority to respond?
   • Yes
   • No
   • I don't know
9. During that episode, which would have helped most?
   • More delegation to people close to the problem
   • More coordination across the organization
   • Faster decisions from senior leadership
   • Better information
   • More resources or slack
   • The organization responded about as well as it reasonably could
10. Was the organization able to change normal procedures quickly when they stopped making sense?
    • Yes
    • No
    • I don't know
11. Does the organization have enough slack—people, time, financial capacity, inventory, or other resources—to cope with an unexpected disruption?
    • Yes
    • No
    • I don't know
12. When an important risk becomes apparent, does the organization usually build knowledge about it before it becomes urgent?
    • Yes, usually before it becomes urgent
    • No, usually only once it becomes urgent (sensitive)
    • I don't know
13. Next, we'd like to understand whether important information reaches the people making decisions.

    Explanation · no answer recorded

14. Are there important issues where the people who understand the problem best have relatively little influence over the decision?
    • Yes (sensitive)
    • No
    • I don't know
15. Do people tend to soften bad news before communicating it upward?
    • Yes (sensitive)
    • No
    • I don't know
16. Once a senior person has expressed a strong view, does that make other people less likely to disagree?
    • Yes (sensitive)
    • No
    • I don't know
17. Have you been in an important meeting where you thought the group was heading toward the wrong decision but did not say so clearly?
    • Yes (sensitive)
    • No
18. Have you raised an important concern only to feel that it was dismissed without being seriously considered?
    • Yes (sensitive)
    • No
19. Finally, we'd like to know about the organization's current direction.

    Explanation · no answer recorded

20. Do you think senior leadership is currently making an important strategic mistake?
    • Yes (sensitive)
    • No
    • I don't know
21. Are there assumptions underlying the organization's current strategy that you think are unlikely to remain true?
    • Yes
    • No
    • I don't know
22. If evidence accumulated that the current strategy was wrong, do you think the organization would change direction quickly?
    • Yes
    • No, there would be substantial resistance (sensitive)
    • I don't know
23. Is there a strategic change you think the organization should seriously consider but that currently seems outside the range of acceptable discussion?
    • Yes (sensitive)
    • No
    • I don't know
24. Which type of dependency do you think the organization is most at risk of underestimating?
    • Dependence on particular employees
    • Dependence on particular customers
    • Dependence on particular suppliers or partners
    • Dependence on a particular technology or system
    • Commitments to employees, customers, suppliers, or other stakeholders
    • Assumptions about how the business normally operates
    • Favorable market, financial, or regulatory conditions
    • None of these
25. Which is the bigger danger for your organization?
    • Failing to recognize an important change early enough (sensitive)
    • Recognizing it but being too slow to respond (sensitive)
    • Neither is clearly the bigger danger

INTRODUCTION FOR RESPONDENTS

Organizations face unexpected threats and opportunities. Their ability to respond depends on whether they notice important changes, whether information reaches the right people, and whether they can change direction when needed. Think about your organization over the past year.

1. Have you been feeling close to burnout, now and in the last few weeks?
   • Yes (sensitive)
   • No
2. Do you feel able to ask for relief within the organization?
   • Yes
   • No (sensitive)
3. Would you know who and how to ask for relief?
   • Yes
   • No (sensitive)
4. Which of the following steps do you think would most help you if you were close to experiencing burnout?
   • The ability to take sick/vacation days right away
   • Being allowed to switch off from phone and email outside of normal office hours
   • Getting a 25% workload reduction

INTRODUCTION FOR RESPONDENTS

Think about your workload over the past two weeks. Are you doing OK?